Please note we are unable to repair the Eclipse model. For Platinum or the new GOLD® models we can only replace a damaged cable. For other faults please contact ghd directly to see if your ghds are still under the manufacturers warranty. www.ghdhair.com. We can only offer limited repairs for Cloud 9 Touch. If in any doubt contact us. The new ghd GOLD® not to be confused with the MK5 Gold Classic Styler which we can repair.