All appliances received via post or courier are cleaned and sanitised before re-packaging for return.
We offer a postal repair service for your broken ghds to anywhere within the UK. If sending first class you will receive your straighteners back within 2-3 days. Hair dryers may take a little longer. Many of our customers have used this safe, fast and efficient service. Please follow the steps below. Please don't send your ghds in the original box or storage pouch. For broken arms or non ghd models please contact us prior to posting.
Check your model and ensure it isn't one of these which we can't repair. Pop your straighteners into a size 5 padded envelope (Please don't send them in the original ghd box). If sending a Hair dryer please do not send it in the original box and all attachments must be removed i.e. nozzles and diffusers. Including these items will incur additional postal costs.
Print off the address details here.
Stick the address label on the front of the envelope and tear off your details part and pop it in with your straighteners or hair dryer.
Drop them off at your local post office and ask for your preferred delivery option.
That's it, the hard part is done. We'll contact you to confirm receipt and confirm the repair cost. Simply select the payment option that we advise below. After we receive confirmation of payment your ghd's will be sent straight back. Please note that we don't repair fake ghds. If unsure check our fake guide. If a fake set or any of the models we have indicated that we can't repair are sent to us, we will only return them after the return postage fee is paid. Return postage fee is also applicable to all appliances under our 6 month guarantee.
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![]() £ 24.95 |
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Standard Straightener Repair
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£ 33.95 |
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ghd Air 1.0 Repair
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![]() £ 44.95 |
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Standard Straightener Repair x 2
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![]() £ 66.50 |
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![]() £ 33.95 |
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ghd GOLD® Cable replacement only
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![]() £ 5.00 |
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Postage Fee
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