ghd repair postal service ghd repair postal service

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TechHair Straightener Repairs
Call us on 07763867937 email support@techhair.co.uk or find us on Twitter & Facebook

Postal Repair Service


Coronavirus (Covid-19)

All appliances received via post or courier are cleaned and sanitised before re-packaging for return.

We offer a postal repair service for your broken ghds to anywhere within the UK. If sending first class you will receive your straighteners back within 2-3 days. Hair dryers may take a little longer. Many of our customers have used this safe, fast and efficient service. Please follow the steps below. Please don't send your ghds in the original box or storage pouch. For broken arms or non ghd models please contact us prior to posting.

Step 1

Check your model and ensure it isn't one of these which we can't repair. Pop your straighteners into a size 5 padded envelope (Please don't send them in the original ghd box). If sending a Hair dryer please do not send it in the original box and all attachments must be removed i.e. nozzles and diffusers. Including these items will incur additional postal costs.

Step 2

Print off the address details here.

Step 3

Stick the address label on the front of the envelope and tear off your details part and pop it in with your straighteners or hair dryer.

Step 4

Drop them off at your local post office and ask for your preferred delivery option.

Job Done!

That's it, the hard part is done. We'll contact you to confirm receipt and confirm the repair cost. Simply select the payment option that we advise below. After we receive confirmation of payment your ghd's will be sent straight back. Please note that we don't repair fake ghds. If unsure check our fake guide. If a fake set or any of the models we have indicated that we can't repair are sent to us, we will only return them after the return postage fee is paid. Return postage fee is also applicable to all appliances under our 6 month guarantee.

Secure Online Payment via Paypal. Note we do not collect any card details. This is done directly between you and Paypal. The only information we get is notification from Paypal that your payment has been made. Contact us if you would prefer to pay via Bank Transfer.

***Please contact us prior to posting any non ghd models ***

Prices include signed for 1st class return postage or Tracked 48 by Royal Mail, depending on package weight. We make every effort to re-use packaging materials sent to us. Note that Royal Mail state 1-2 days for 1st class delivery, 2-3 days for tracked 48. Daily postal cut-off time is 1pm. Payments received before this time will be posted same day.

*** Please don't make payment before posting ***

Option 1: Standard Straightener Repair

£ 24.95 

Standard Straightener Repair

Option 2: ghd Air 1.0 Hair Dryer Repair

£ 33.95 

ghd Air 1.0 Repair

Option 3: Standard Repair x 2

£ 44.95 

Standard Straightener Repair x 2

Option 4: Standard Repair x 3

£ 66.50 

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Option 5: ghd GOLD® Cable replacement only - Please note that this option is only when the cable has been clearly damaged and that the straighteners were working normally prior to damage to the cable. We are unable to carry out any other repairs on this model.

£ 33.95 

ghd GOLD® Cable replacement only

Return Postage Fee. To be paid if fake ghds, ghd Eclipse or ghd Platinum are posted to us and are requested to be returned. We can only replace the cables on the Gold model. Also applicable to straighteners under our 6 month guarantee.

£ 5.00 

Postage Fee
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