TechHair Straightener Repairs
Call us on 07763867937 email info@techhair.co.uk or find us on Twitter & Facebook
Coronavirus (Covid-19)
All appliances handed in for repair will be cleaned and sanitised before collection. When dropping off for repair, please put your item in a bag with your name and phone number inside. Preferred payment method at this time is bank transfer but we do accept cash payments as well.
We repair all models of ghd with the exception of the Eclipse model. We can only offer cable replacement for the Platinum and the brand new GOLD models. The new ghd GOLD® not to be confused with the MK5 Gold Classic Styler which we can repair. Most repairs (with the exception of Platinum and Gold models) are just £20.00 (£24.95 via postal service which includes return first class signed for postage and packaging). Our fixed price excludes broken arms or if the circuit board has to be replaced. In these instances we will provide a quotation prior to any repair. We offer a no repair no fee service.
Our extensive stock of spare parts allow us to offer a same day repair service in most instances. We also repair Cloud 9 (limited repairs of the Touch model), Corioliss, She, Wella and more. Non ghd straighteners will depend on availability of spare parts. For ghd Platinum and GOLD® models we require 3-7 days.
We can now offer some repairs for ghd Hair Dryers and Diva Straighteners. Contact us for more information.
If using our postal repair service please check with us prior to posting non ghds. We do not repair ghd fakes. Please use our fake guide or contact us if in any doubt.
- We offer a 6 month guarantee* on all our repairs.
- If we can't repair your straighteners we offer a no repair no fee service.
We have drop-off points in Dundee and Broxburn West Lothian, servicing Livingston, Winchburgh, Bathgate, the Calders and Linlithgow. Contact us for details. Postal repairs from and to anywhere within the United Kingdom. Follow instructions on the Postal Repair page.
Terms & Conditions
- Straighteners or Hair Dryers not collected after a period of 3 months will be disposed of.
- Payments are cash or debit/credit card via Paypal. We also accept bank transfer. We don't accept cheques.
- Dundee repairs and collections are Saturday's only. Unfortunately there can be no exceptions.
- Cables which have been replaced as part of a repair will not be covered by our 6 month guarantee if returned in a twisted state. Please refer to the Hints & Tips page for cable care.
Our Guarantee
- We offer a 6 month parts and labour guarantee for all our repairs.
- All parts are fully tested during any repair. Should a different fault occur during the 6 month guarantee period then we may have to charge for that repair.
- If your cable is replaced and is returned within the 6 months in a twisted state then the guarantee for the cable will be void. It's essential that cables are not wrapped around the straighteners whilst not in use. This causes premature failure of both the cable and potentially other components on the circuit board. See the Hints & Tips page for more information.
- Most repairs carried out during the guarantee period are the result of a different problem and in almost all cases we don't charge for that repair. However for straighteners sent via the postal option we do require a small charge for return postage and packaging.
- The Guarantee period is valid from the date of the original repair, not from any subsequent repairs unless the subsequent repair was chargeable.
- Our guarantee does not cover accidental damage to cables, casings, plates or any other parts.
Disclaimer
ghd is a registered trademark of the Jemella Group Ltd. We are in no way associated with Jemella Group Ltd. We are an independent business offering a repair service for hair stylers that are out of the manufacturers original warranty. All ghd images used on this site have been taken by the site owner and are used only to further describe the service we offer.
Copyright © TechHair 2020 | All rights reserved | Privacy Policy